Privacy Policy

What we collect

When you order from Nitrovibe we collect what is needed to take and deliver that order: your name, email address, delivery and billing address, phone number when you give one, and the contents of your order.

When you browse the store we also receive technical information from your device — such as browser type, language and the pages you view — used to keep the store working and to understand how it is used.

What we never see

We do not receive or store your full card number. Payments are handled by our payment provider, and the card details you type go directly to them.

How we use it

• To process, ship and support your order
• To reply when you contact us
• To send the emails you asked for, such as a launch waitlist or the newsletter
• To detect and prevent fraudulent orders
• To measure how the store is used and improve it

Who else handles your data

We share the minimum necessary with the services that make the store work: our ecommerce and hosting platform, our payment provider, the carrier that delivers your parcel, and the tools we use for email and site analytics. They may only use your data to deliver that service to us.

Marketing emails

We only email you marketing if you signed up for it. Every one of those emails has an unsubscribe link, and unsubscribing never affects order and delivery messages.

Cookies

The store uses cookies to keep your bag and session working, and — only with your consent — to measure usage. You can change your choice at any time with the “Manage cookies” link in the footer.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Write to us through the contact page and we will act on your request.

Order records are kept for as long as we need them for accounting and legal obligations, then deleted.

Controller details

The registered company name, address and data protection contact will be published here once they are confirmed. Until then, requests sent through the contact page reach us directly.

To be confirmed